The Benetel Policy
We are committed to providing the highest quality products and services by maintaining the effectiveness of the Quality Management System, complying with the requirements of ISO 9001:2015, and driving for continuous improvement to meet or exceed our customer’s requirements. We are also committed to satisfying customer, statutory, regulatory and other applicable requirements.
Benetel meets customer requirements and the requirements of ISO9001: 2015 by:
- Maintaining and enhancing the competence of employees
- Working with customers to maintain and develop relationships
- Enhancing supplier relationships
- Utilising the Quality Policy to provide a framework for setting objectives
- Monitoring, measuring and continually reviewing our processes
We constantly strive to improve our products and processes to confirm that they adhere to the highest possible standards. We drive continuous process improvement using a variety of tools and approaches, including lean and 6 Sigma. We advocate high levels of engagement within our team and strive to create a continuous learning environment.
We also work closely with customers to refine test methods, match products to applications, and design products that meet and exceed customer expectations. Customer feedback is a vital part of our ongoing collaborations.