What data do we collect? Benetel collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data? You directly provide Benetel with most of the data we collect. We collect data and process data when you:
Register online, request more information (Product Specification Download) or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Subscribe to our company newsletter.
Use our Contact Page to contact Benetel.
How will we use your data? Benetel collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Contact you following a Product Specification Download or expression in our goods/services.
In the eventuality of an online purchase, when Benetel processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data? Benetel securely stores your data at our premises in Dublin, Ireland.
Benetel will keep the data that you have provided for as long as is necessary for business needs to process your request. Once this time period and business requirement has expired, we will erase your data from our database.
Marketing: Benetel would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. We do not share your data and any communications about partner offerings will be sent to you from Benetel.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Benetel from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email sales@benetel.com.
What are your data protection rights? Benetel would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Benetel for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Benetel correct any information you believe is inaccurate. You also have the right to request Benetel to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Benetel erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Benetel restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Benetel’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Benetel transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sales@benetel.com
Cookies: Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies? Benetel uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use? There are a number of different types of cookies, however, our website uses:
Functionality – Benetel uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Benetel uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Benetel sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies: You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites: The Benetel website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy: Benetel keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 December 2021.
How to contact us: If you have any questions about Benetel’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
